Terms of Service
Terms of Service
Last updated: October 27, 2026
These Terms of Service govern your use of lorevixl.com and related services provided by Lorevixl.
Lorevixl is operated by Guangzhou Shengtian Department Store Co., Ltd. In these terms, “Lorevixl,” “we,” “us,” and “our” refer to the business operating this website.
By accessing or using the website, you agree to these terms. If you do not agree, please do not use the website.
1. Use of the Website
You agree to use the website lawfully and not to interfere with its operation, security, or availability.
You must not use the website to:
- Engage in fraudulent or unlawful activity
- Provide misleading or unauthorised information
- Attempt to access accounts or systems without permission
- Introduce malicious code or interfere with website functionality
- Infringe the rights of another person or business
2. Accounts and Information
If you create an account or place an order, you are responsible for providing accurate information and keeping your account credentials secure.
Please notify us if you believe your account has been accessed without authorisation.
3. Product Information
We aim to provide accurate descriptions, images, ingredients, pricing, and availability information. However, mistakes may occasionally occur, and displayed colours or packaging may vary.
Please read the product label, directions, ingredients, and warnings before use. Product information is provided for general purposes and is not a substitute for professional medical advice.
4. Prices and Availability
Prices and product availability may change without notice before an order is placed. The price and applicable charges for your order will be shown at checkout.
If a clear pricing or product information error affects your order, we may contact you to discuss the available options, including cancellation and a refund where appropriate.
5. Orders and Payments
Order placement, payment, cancellation, and purchase-related conditions are described in our Terms of Purchase.
Payments are processed through the payment methods available at checkout.
6. Shipping, Returns, and Refunds
Orders are subject to our Shipping Policy and Return and Refund Policy. These policies form part of your shopping experience and explain the relevant procedures and conditions.
Nothing in these terms or policies excludes rights that cannot lawfully be excluded.
7. Intellectual Property
The website’s content, including text, images, designs, graphics, and logos, is owned by or licensed to Lorevixl unless otherwise stated.
You may not copy, reproduce, distribute, or commercially use website content without permission, except as permitted by law.
8. Third-Party Services and Links
Our website may use or link to third-party services, including payment, delivery, and website service providers. Those services may have separate terms and privacy policies.
We encourage you to review the terms applicable to any third-party service you use.
9. Service Availability
We may update, suspend, or discontinue parts of the website when reasonably necessary for maintenance, security, or business operations. We do not guarantee that the website will always be available without interruption.
10. Liability and Consumer Rights
To the extent permitted by applicable law, Lorevixl is not responsible for losses arising from misuse of the website or products, or from events outside our reasonable control.
Nothing in these terms excludes, restricts, or modifies consumer guarantees or other rights and remedies that cannot be excluded under applicable law.
11. Changes to These Terms
We may revise these terms from time to time. The updated version will be published on this page with the date of the latest revision.
Changes apply prospectively unless otherwise required or permitted by law.
12. Applicable Law
These terms are subject to applicable law. Nothing in this section removes mandatory consumer protections that apply in your place of residence.
13. Contact Information
Guangzhou Shengtian Department Store Co., Ltd.
Room C0431, Room 1102, No. 585 Jichang Road, Tangjing Subdistrict, Baiyun District, Guangzhou, China
Email: service@lorevixl.com
Phone: +86 20 8607 4553