Contact Us

Last updated: October 27, 2026

We are here to help with questions about Lorevixl products, orders, shipping, returns, or your experience with our store.

Customer Support

Email: service@lorevixl.com
Phone: +86 20 8607 4553

When contacting us about an order, please include your order number and the email address used at checkout. If your enquiry concerns a damaged or incorrect item, clear photos can help us review the issue.

Business Information

Brand: Lorevixl
Legal company name: Guangzhou Shengtian Department Store Co., Ltd.
Business address: Room C0431, Room 1102, No. 585 Jichang Road, Tangjing Subdistrict, Baiyun District, Guangzhou, China

Returns

Please contact us before sending an item back. Our business address is not necessarily the return warehouse address. If a return is required, we will provide the appropriate return instructions and address.